Studio Policies

Bookings & Missed Classes

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You must be booked into class in advance to guarantee a spot in the class. You can book classes via our Website or via TeamUp.

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All packages & memberships are non-refundable or transferrable.

You can cancel your class up to 24 hours prior to the start of your class & re-allocate the credit to another class of your choosing.

Once you have booked a class it is your responsibility to ensure your attendance.

For regular no shows or for people who repeatedly cancel classes less than 24 hours prior, The Vibe Dance & Fitness Studio Ltd reserves the right to suspend package & membership options.

All classes have a minimum attendance of 4 people. If less than 4 people book a class The Vibe Dance & Fitness Studio Ltd reserve the right to cancel the class. For any classes cancelled a credit will be reissued to those booked on.

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Packages & Memberships

All packages have an expiry of 60 days from date of purchase. These can be used for all Pole & Hoop classes & it is your responsibility to use them prior to the expiration date.

By purchasing a package you are receiving a discount on classes.

Memberships are a rolling monthly direct debit. These will commence on the date of purchase.

All memberships have a 28 day cancellation policy.

By purchasing a membership you are receiving a discount on classes.

Packages & memberships cannot be transferred to other members, extended for any reason or placed on hold.
Sale on packages & memberships are final.

Late Policy

If you arrive 5 minutes after the class start time you will not be able to join the class under any circumstances.

As a result, you will forfeit the booking & no refund will be provided.

This is to ensure your safety as a full warm up is mandatory. The warm up reduces the risk of injuries & prepares your body for the movements that will be performed within the class & therefore this policy will be strictly enforced.

Gender Policy

All classes & courses are open to EVERYBODY regardless of gender. The Vibe Dance & Fitness Studio Ltd believes in equal opportunities.

Age Requirements

Students must be 18 or above to attend a class by themselves. Students ages 16 must be accompanied by an adult.

We are able to accept students under 16 via 1-2-1s with a guardian present throughout.

CCTV

Both Studio 1 & Studio 2 have CCTV monitoring equipment located within. These are in place for security purposes only. Camera footage will only be accessed in a case of an injury or security breach.

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Spotting

Under no circumstances are students to spot other students unless specifically asked to by the instructor in charge of the class.

Open Pole & Open Hoop

The open pole & hoop sessions are not instructor led, although one will be present. It is important that you only practice movements you are comfortable with & all movements are performed at the students own risk. Appropriate safety equipment, such as crash mats, will be available.

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Class Conduct

💜​It is expected that all students treat other students & members of staff with respect.

💜Inform your instructor prior to class about any injuries or illness.

💜Pay attention to the instructor & the information they provide. Interruptions or causing disruptions will not be tolerated whilst a movement is being performed or explained.

💜Please refrain from practicing movements other than the current move being taught at any given time unless specifically approved by the instructor.

💜Ensure all personal possessions have been collected before leaving the studio, The Vibe Dance & Fitness Studio Ltd does not accept any responsibility for lost or missing items.